At Libsyn, we offer several ways for you find information or to get a hold of our Support Team if you ever need help with your podcast. Review the different options in the sections below and choose whichever is most convenient for you.
Search Our Knowledge Base
This article that you're reading forms part of Libsyn's Knowledge Base, which contains useful information about managing your account, your podcast, and your content. If you want to find information about a topic or about how to get something done, use the Search field in the main Knowledge Base page or in the top right corner of any article (including this one).
Send Us a Help Request from Your Account
If you run into an issue, or if you want to send us feedback to request a new feature, you can conveniently send us a help request from your account. To do so:
- Click the icon in the lower-right of your account. The Resource Center panel opens.
- Click Contact Us.
- Click Create New Ticket. The Submit a request form opens.
- Fill out all necessary fields in the form.
- Click Submit.
Our Support Team will review your help request and someone will reach out to you.
Send Us an Email
If you have any questions or concerns, you can reach out to our Support Team at the following email: firstname.lastname@example.org. When you reach out to us, make sure to give us information about your podcast, such as your show title, so we can find your podcast and account easily.
Watch Our Libsyn Webinars
Libsyn offers monthly webinars that cover everything from podcasting topics, to recommendations, and best industry practices. We also provide information about stats, WordPress, and upcoming features.
Our webinars provide even experienced podcasters with important updates about what's happening in Libsyn as well as the podcasting industry at large.
To stay connected with our latest webinars, follow our Libsyn Crowdcast channel.
Stay up to Date on Libsyn Updates and the Podcasting Industry
Libsyn offers several resources to keep you up to date about the podcasting industry and about upcoming Libsyn features. For more information, see Keep Informed about the World of Podcasting.